Your collection

Help and reporting

Common questions first. If something has gone wrong, the private report form is at the bottom.

Report a problem privately

Reports go only to our moderation team. The person you're reporting is never shown your report. Please don't post accusations publicly. See the Dispute Policy.

If you believe a crime has been committed, report it to Action Fraud and your local police as well. Binder to Binder is not a party to your trade and cannot recover cards for you.

Help and reporting

Can I add cash to even out a trade?

Do you take a cut of my trades?

How do I cancel a paid plan?

Do I have to post my cards?

Is the video inspection really required?

Is meeting in person safe?

When does the other trader see my address?

What if my parcel never arrives?

How are values worked out?

Report a problem privately